TEN TOP THINGS TO BEAR IN MIND
1. APPEARANCE
-first impressions last a long time
2. ATTITUDE
-a learned behavior, make it positive
3. FRIENDLINESS
-be generous, give smiles unconditionally
4. IMPRESSION
-what’s left in the room after I leave
5. RESPONSIBILITY
-take action, exceed people’s expectations
6. COMMITMENT
-my pledge to service and teamwork
7. TEAM-THINKING
-my actions affect everyone I deal with
8. COMMUNICATION
-active listening and positive responses
9. SERVICE
-my personal commitment to make a difference
10. PERSONAL EXCELLENCE
-I believe in my ability to make a difference
